I understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:
48 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule. If you do not provide 48 hours advance notice you will be charged 100% of your appointment.
Please note this example: If you book a Brazilian plus lower leg, and at time of appointment decide to not want do lower leg, that is considered a last minute cancellation and you will still be responsible for the full amount of the service.
If you need to cancel please CONTACT ME immediately through TEXT 214.457.6602
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” All No shows will be charged 100% for their “missed” appointment and banned from future booking.
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, I will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.